Shipping policy

Shipping Policy

Thank you for shopping with us. Below you’ll find everything you need to know about our shipping process.

Fulfilment Location

All orders are prepared and dispatched from:
Junction 8 Cafe
Wray Lane Car Park
Reigate, RH2 0HX
United Kingdom


Shipping Areas

We currently ship within the United Kingdom only.


Shipping Methods & Delivery Times

We offer the following delivery options via Royal Mail:

  • Royal Mail Tracked 24®
    Estimated delivery: 1–2 working days
  • Royal Mail Tracked 48®
    Estimated delivery: 2–3 working days

Delivery times are estimates and may vary depending on location and external factors.


Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery location.


Order Processing Time

  • Orders are typically processed within 1–2 working days.
  • Orders are not processed or dispatched on weekends or public holidays.


Local Pickup

We offer free local pickup from our café:

Junction 8 Cafe
Wray Lane Car Park
Reigate, RH2 0HX
United Kingdom

You will receive a notification when your order is ready for collection. Please do not visit the café to collect your order until you have received this confirmation.


Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your delivery.


Delays

While we aim to meet all delivery estimates, delays can occasionally occur due to circumstances outside our control (e.g. postal delays, weather, or peak periods).


Contact Us

If you have any questions about your order or shipping, please contact us at:
hello@junction8roastery.com